Our Kickstarter campaign has successfully concluded, and our first major success wouldn’t have been possible without the tremendous support from all of you. This announcement is to update our backers with the latest shipping information.

I.Production

Currently, production is proceeding in an orderly manner. Some products have already passed strict quality inspections and have entered the shipping phase.

II. Shipping Process and Delivery Time

For US, CA, UK, and EU Regions

We will begin shipping the products in batches from our CN warehouse to local warehouses in these countries or regions by the end of July. This transportation will take approximately 45 to 70 days. (By early August, all batches will be fully dispatched.)

From the end of August, we will start shipping to the backers that have already been purchased from your local warehouse. By the end of October at the latest, everyone will have their tracking number.

For Other Countries and Regions

We will ship directly from our CN warehouse to your address. This process will take approximately 7-25 business days, depending on the region.

III. We Kindly Ask Everyone to Fill Out the Survey

Around August 5th, we will send out a survey to all backers who have successfully completed their payments. Please provide your shipping information in the survey. 

Once we confirm your details, we will ship the products to your address based on the survey completion order from your local warehouse.

IV. After-sales Service

If you find any missing parts or have any other after-sales issues after receiving the product, please feel free to contact our customer service at vip@jmbricklayer.com.

V. Building Challenge

Hey, don’t forget about one important thing!

If you complete our Steampunk Marble Run set and share it on your social media accounts, add the hashtag #JMBchallenge, and tag @jmbricklayer, we will reward you with one of our sets randomly! (You can find us on all platforms at @jmbricklayer)

PS: We will provide after-sales service for all free prizes/rewards.

VI. Maintain Progress Updates

If we have any new developments, we will announce them on Kickstarter updates, our official website, and through our official social media channels. Please stay tuned for our latest news!